Sunday, July 05, 2009

Framing quote.

This really frames my thesis.
In general, the greatest value of modeling knowledge processes lies not in reaching an exact understanding of knowledge input, output, and flow rates but in identifying the variables in the model that can be affected by management action.
Davenport, Thomas H. and Prusak, Laurence. Working Knowledge (Boston: Harvard Business School, 1998) at 80.

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