Saturday, February 28, 2009

Completing a literature search within the thesis

Last winter and spring I had searched out types of knowledge theorized to make up operational knowledge at a firm. At present in RefWorks I have four folders for four types of knowledge. These are:

  • Cognitive Knowledge
  • Skills Knowledge
  • Systems Knowledge
  • Social Network Knowledge

Today I want to search for the remaining three forms of knowledge in this theoretical framework. These are:

  • Process and Procedural Knowledge
  • Heuristic Knowledge
  • Cultural Knowledge

This theoretical framework follows from:

Hamilton Beazley, Jeremiah Boenisch, and David Harden. Continuity Management: Pre-serving Corporate Knowledge and Productivity When Employees Leave (Hoboken, N.J.: John Wiley & Sons, 2002).
I have been studying this book for over a year now.

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